Shipping and returns

Shipping Methods

We use Royal Mail for our shipments and they can send you shipping updates prior to delivery so you know when the delivery is expected - you can request these updates by text and/or email when you checkout.  Order before 12pm for next working day delivery.

We can also deliver to countries outside of the UK. Please contact us directly for details and pricing.

Returns & Exchanges

Before returning any goods, please contact us so we can issue you with a returns number. You can then use the returns address as below:

ProBike Ltd - Returns Dept
Unit 4 Sterling Business Park
Salthouse Road
Brackmills Industrial Estate